Case Study : Trinity

Case Study Trinity: Turning Compliance Into Confidence

About Trinity

Trinity is a joint venture between Enzen and Sapphire Utility Solutions, with a bold vision:

To be the leader in the delivery of sustainable gas distribution systems.

Their mission is to enable a state-of-the-art sustainable gas system that provides communities with safe, efficient energy for generations to come.

To uphold this mission, health, safety, and compliance are non-negotiable. That’s why Trinity partnered with Eighty20 Risk Systems and implemented the e20 platform as the backbone of its safety and compliance infrastructure.

The Challenge

Trinity needed a more intelligent, transparent, and proactive way to manage safety and performance across its projects. The organisation was facing several obstacles:

🔸 Fragmented data: Difficulty tracking safety data across zones, contractors, and operatives

🔸 Limited performance visibility: Struggled to identify trends in incidents or issues over time

🔸 Reactive processes: Delays in gathering audit evidence or investigating safety events

🔸 Workforce assurance gaps: Inconsistent visibility into worker competence and site compliance

With clients demanding greater accountability and transparency, Trinity recognised the need for a centralised platform to streamline and elevate safety and operational excellence.

The Solution: Real-Time Safety Management with e20

Trinity deployed e20 as a digital-first solution to strengthen compliance, drive performance, and enable proactive safety leadership.

Key Platform Features:

✔️ Centralised logging of risk assessments, safety inspections, and permit controls

✔️ Live tracking across all contractors, operatives, zones, and projects

✔️ Competency matrix integration to match people with roles they’re certified for

✔️ Automated audit-ready evidence of site safety conditions and documentation

✔️ Custom action tracking workflows to monitor safety issues through resolution

“e20 has allowed us to easily identify trends and focus areas, with the link to Google dashboards that feed live information from e20 into them. This makes data analysis a breeze and enables us to proactively prevent incidents by sharing insights across our supply chain.”— Trinity Safety Team

The Results

Trinity now benefits from a data-driven safety culture underpinned by live insight and accountability.

✔️ Live Data Dashboards

Integration with Google Data Studio gives teams a real-time view of safety data — from hazards to near misses — enabling quicker and smarter interventions.

✔️ Proactive Incident Prevention

Trend data is used to inform the supply chain on preventative measures, reducing the risk of repeat incidents or unsafe conditions.

✔️ Full-Circle Safety Assurance

From vetting competence to ensuring the safe use of tools and plant, e20 enables a 360-degree safety view on every job.

“e20 assists our ability to manage contracts by ensuring work is carried out safely, by competent personnel, using the right tools and equipment. It’s helped us plug gaps, protect our people, and create safer sites for everyone involved.”

Business Impact

Improved Audit Readiness All compliance data is stored, searchable, and visualised — removing last-minute scrambles.

Stronger Contractor Accountability Trinity can now hold all supply chain partners to consistent safety expectations.

Reduced Incident Risk The organisation has shifted from reacting to problems to preventing them at scale.

Enhanced Protection for People From workers and visitors to the general public, safety is now systemised and transparent.

Social Value in Action

At Trinity, safety isn’t just compliance, it’s about community trust.With e20, Trinity empowers its teams to act on live intelligence, ensuring that the energy systems of tomorrow are built with the safety of today’s communities in mind.